Issues around Estimated Electricity Meter Reading
In the cases where clients who refuse meter readers access to their properties this results in the City not being able to bill those customers on actual readings but on estimates.
NB In terms of the City of Johannesburg by-laws, the City is entitled to disconnect the supply of electricity as a result of customers’ failure to allow CITY POWER or its authorised contractors access to a residents premises for purpose of reading the meter or fixing a faulty meter.
Customers who are fall into this category are requested to urgently contact City Power as below to avoid termination of electricity being supplied to their premises:
Please visit: https://www.citypower.co.za/Pages/default.aspx
Fax number: (011) 490-7223
Email: estimations@citypower.co.za
Call Centre number: (011) 490-7484
SMS line: 44074
ALSO READ
https://www.citypower.co.za/customers/Pages/Meter-Reading-Schedules.aspx
