Expanded Social Package
The owner must apply for the Expanded Social Package and re-register every six months with such proof as the Council may reasonably require to substantiate any entitlement to a rebate contemplated in this category.
If the client does not re-register, he/she will not receive continued rebates.
The conditions are as follows:
(i) The owners must own and occupy the property concerned, reside within the boundaries of the City of Joburg. Their individual monthly income should not exceed R5 852.28 (This changes annually on 01 November in line with the CPIX).
The Expanded Social Package (ESP) Online Registration Process during COVID-19As part of the continued fight against COVID-19 and for the convenience of our citizens, the Social Development Department has introduced an online platform for ESP registrations during this period.
New applications and re-registrations for the ESP program can be made online by emailing your documentation to: espunit@joburg.org.za
Qualifying Criteria:
- Must be a South African Citizen
- Must reside within the City of Johannesburg boundaries
- Income should not exceed R6 086.37 on a monthly basis (this includes pensions, investments and other financial resources available)
Documentation required:
- Proof of income, SASSA Card, all bank statements (for last 3 months or sworn affidavit confirming that you do not have a bank account. Any other source of income must be declared)
- Proof of residence, City of Johannesburg Rates and Taxes account number or sworn affidavit from your local police station
- Identity document
- City of Johannesburg Rates and Taxes Account
- City Power Pre-Paid Meter Account number
- Eskom Pre-Paid Electricity Account Number, Conventional Account Number
- Joburg Water Account/ Pre-Paid Account Number (Interface Tag Unit (ITU) number on the receipt)
Types of rebates you may qualify for:
- Property owners qualify for subsidy on their rates, refuse, sewer, water and electricity services.
- Non-property owners or non-account holders qualify for rebates on water and electricity services.
ELECTRICITY
| Score on Prevailing CoJ Poverty Index | | Monthly allocation of free electricity (Kilowatt hours) per month on Conventional meters. | Monthly allocation of free electricity (Kilowatt hours) per month on Pre-paid meters. |
| BAND 1 | 1-34 | 10 KWh | 10 KWh |
| BAND 2 | 35-69 | 20 KWh | 20 KWh |
| BAND 3 | 70-100 | 30 KWh | 30 KWh |
| NB: ELECTRICITY IS CAPPED AT 150KWh PER HOUSEHOLD PER MONTH | | | |
WATER
| Score on Prevailing CoJ Poverty Index | | Allocation of additional free water per person per day (litres)pm
|
Monthly allocation cap of free water per household in which at least 50% of registered social package recipients qualify. |
| BAND 1 | 1-34 | 25L | 10 Kl |
| BAND 2 | 35-69 | 35L | 12 Kl |
| BAND 3 | 70-100 | 50L | 15 Kl |
| NB: WATER IS CAPPED AT 15 KL PER HOUSEHOLD PER MONTH | | | |
Pensioners
(Aged 60 and above) whose property value does not exceed R2 500 000.00 (Two million five hundred thousand rand) qualify for rebates on their rates, sewer and refuse of between 70 and 100%. The account must be in the name of the applicant.
Working Age Citizens and the Unemployed
(Aged 18-59) whose property value does not exceed R500 000.00 (Five hundred thousand rand) qualify for between 70 and 100% rebates on their rates, sewer and refuse. The account must be in the name of applicant.
Registration centres are located in various Customer Service Centres or municipal offices closer to areas where indigent people reside. It is the responsibility of individual citizens to visit municipal offices, to apply for subsidy consideration.
Important Information:
- Clients are encouraged to register between the 1 and 15 of the month for new or re-registrations
- All approved applications received between the 1 and 15 of the month, will receive rebates in the following month
- Incomplete submissions will not be considered and processed
- Clients will be requested to complete a declaration form upon approval of the application
- Applications received from the 16 until end of the month will receive rebates in the second month after registration as a result of the Billing cycle
- It is the responsibility of the client to inform the ESP Special Project Unit of any changes in circumstances e.g. income, account number, etc
For further information contact: 011 407-6515/6688 or mail espunit@joburg.org.za
