Faulty City Power Meter
How to log an issue to City Power
If someone has not logged a service delivery query, then the City of Johannesburg is probably not aware of the issue, and it may remain unresolved.
The municipality relies on residents to log service delivery failures so that they are able to attend to them and resolve them. Even if you think, ‘Someone must have reported this already, I don’t need to,’ you should still log your complaint. The sooner residents log complaints, the sooner they can be resolved, and if a lot of residents are logging the same complaint, the probability is that it will be seen as more urgent and resolved a lot faster.
The easiest way to log a complaint would be with a CoJ visit www.lognow.co.za
Click on the Icon
Log By Phone
To log any fault, contact Joburg Connect on 0860 562 874 or 0860-JOBURG, option 2
City Power Web Fault Logging.
Please note that this system requires all users to register before they can log faults using the
‘Register a new Profile’
You will need to provide your
CoJ Account No
City Power Meter No
Remember use LogNow to start logging your issue
While most people have complaints for the municipality, many do not actually report them to the correct people or in the right way.
Logging a complaint with City Power covers the following issues:
• Power failures
• Faulty street lights
• Traffic Lights
• Faulty electricity meters
• Anything power-related
