How long does City Power typically take to respond to logged issue?
City Power typical response times from receipt of logged issue are as below
No Power to area/property
30% within 1.5 hours
60% within 3 hours
90% within 7.5 hours
98-100% within 46 hours
Illegal Connection – 24 hours
Dangerous Situation – Immediate
Street Light not working – 2 days
Meter Conversions – 72 hours
Faulty Meter – 72 hours
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